Terms and Conditions

Terms and Conditions

Effective Date: August 31, 2025

Welcome to Global Publishings Agency. By using our website (the “Website”) or any of our publishing, editing, design, or marketing services (“Services”), you agree to follow these Terms. If you do not agree, do not use the Website or our Services.

1. Company Information

Global Publishings Agency
United States:
600 San Pablo Ave, Pinole, CA 94564
Phone: (310) 304-2223
Email: contact@globalpublishingsagency.com

We operate globally. These Terms apply to all users regardless of location.

2. Scope of Services

We provide a range of services that include:

  • Editing and proofreading
  • Book design, formatting, typesetting
  • Publishing and distribution setup
  • Marketing, branding, and promotional support
  • Audiobook production and digital services

We deliver professional work, although we do not promise specific sales results or market performance.

3. Intellectual Property

3.1 Client Ownership

You own all rights to your manuscript and any original content you submit. After full payment and project completion, all deliverables created for your project belong to you.

3.2 Property

All content on this Website, including text, graphics, and branding, belongs to Global Publishings Agency. You may not copy or reuse any material without written permission.

4. Payment Terms

  • Full payment is required before work begins unless agreed otherwise in writing.
  • Payments must be made through approved methods.
  • Any bank or processing fees are the client’s responsibility.
  • Late or incomplete payments can delay or pause the project.
  • Prices are listed in US dollars unless stated otherwise.

Invoices and receipts are delivered electronically.

5. Revisions

We offer revisions under the following rules:

  • Requests must be made within 7 days of delivery.
  • In special cases, we may allow up to 14 days.
  • Revisions must match the original service scope. New changes may cost extra.

Revision timelines:

  • Urgent: 24 hours
  • Standard: 48 hours
  • Extended: 72 hours

6. Project Requirements and Communication

Clients must provide accurate instructions, files, and approvals on time. Delays on the client’s side will affect delivery timelines.

Communication may take place through email or any tool agreed by both parties. Some team members may use display names for project coordination.

7. Refunds and Cancellations

7.1 Full Refunds

A full refund is allowed only before work starts.

7.2 Partial Refunds

Once work begins, refunds depend on:

  • How much work is completed
  • Any admin or processing costs
  • Whether discounts were applied

7.3 Satisfaction Requests

Clients may request a refund within 5 days after project delivery if they are not satisfied and revisions have already been attempted.

7.4 Non Refundable Cases

  • Promotional or discounted projects
  • Requests made after the 5 day window
  • Work already approved by the client

Approved refunds will be issued within 14 business days.

8. Website Use

  • Users must be 18 or have consent.
  • Do not misuse the Website or attempt unauthorized access.
  • We are not responsible for outages or errors caused by external factors.
  • Website content is for general information and not a guarantee of outcomes.

9. Email and SMS

9.1 Consent

By providing contact details, you agree to receive updates, notices, and promotional messages.

9.2 Charges and Frequency

  • Message frequency varies by project.
  • Standard message rates may apply.

9.3 Opt Out

  • SMS: Reply STOP
  • Email: Use the unsubscribe link or contact us.

9.4 Privacy

Your data will not be shared without consent except when required by law. See our Privacy Policy.

10. Limitation of Liability

We are not responsible for any indirect losses, delays, or issues outside our control. Our total liability will not exceed the amount paid for the specific service.

11. Disclaimer

All Services and the Website are provided as available. We do not guarantee uninterrupted access or specific publishing or marketing results.

12. Governing Law

These Terms follow the laws of the United States, the State of Florida, the United Kingdom, and Canada depending on the service provided. Disputes will be handled in Miami, Florida unless local laws require otherwise.

13. Indemnification

You agree to protect Global Publishings Agency from any claims or costs that arise from your use of the Website or Services or any breach of these Terms.

14. Termination

We may suspend or end access to the Website or Services for violation of these Terms or actions that disrupt operations.

15. Changes to Terms

We may update these Terms at any time. The updated version will be posted with a new effective date. Continued use means you accept the changes.

16. Contact

Global Publishings Agency
United States:
600 San Pablo Ave, Pinole, CA 94564
Phone: (310) 304-2223
Email: contact@globalpublishingsagency.com

17. Entire Agreement

These Terms replace any previous agreements. By using our Website or Services, you accept these Terms.

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